How can we help?

VeloCoach AI is an iPhone app and is in closed testing right now, so it is not on the App Store yet. Join the early list and we will email you the moment it opens up. It will need iOS 16 or later.

VeloCoach AI is on the App Store for iPhone. Tap any "Download on the App Store" button on this site, or search the App Store for "VeloCoach AI". Requires iOS 16 or later.

Three things:

• An iPhone running iOS 16 or later, and an Apple ID.
• A bike computer. A Garmin, Wahoo, Hammerhead or similar head unit is required. VeloCoach coaches from your ride data, and a phone in your pocket or a watch on your wrist does not record the power, cadence and interval detail the coaching is built on. You do not have to connect it during setup, but you do need to own one.
• A way to bring those rides in: connect Garmin, Wahoo or intervals.icu. Any one of the three is enough. Connecting Apple Health as well is optional and adds sleep, heart rate variability and your morning readiness on the nights you are not wearing a Garmin.

On first launch, VeloCoach AI will ask for permission to read your Apple Health data — tap Allow on the permissions prompt. If you need to adjust permissions later, go to iPhone Settings → Health → Data Access & Devices → VeloCoach AI.

After completing a ride, VeloCoach AI reads the data from Apple Health within a few minutes. Open the app and tap the ride to see your AI coaching analysis — effort rating, key observations, and recommendations for your next session.

VeloCoach AI reads heart rate, power, speed, cadence, GPS route, elevation, and workout duration from Apple Health. It uses this data to analyse effort, track fitness trends, and personalise your coaching over time.

Open Settings using the gear icon at the top of the Home screen, choose Integrations, then Apple Health, and grant the permissions VeloCoach asks for. Sleep, heart rate and heart rate variability from your Apple Watch or a connected device then flow in automatically, and that is what your daily readiness is built from.

Open Settings using the gear icon at the top of the Home screen, choose Integrations, then Intervals.icu, and follow the prompts to authorise VeloCoach. Once connected we read your rides, training load and planned workouts.

If your rides reach intervals.icu from a Zwift or Rouvy account, connect those to intervals.icu first, at intervals.icu under Settings then Connections. VeloCoach reads whatever intervals.icu holds, so a platform you have not connected there will not reach us by that route.

Garmin does not need intervals.icu. If you ride a Garmin, connect it directly under Settings then Integrations, and your rides and overnight data come straight to us.

Yes, and Wahoo connects to VeloCoach directly. Open Settings using the gear icon at the top of the Home screen, choose Integrations, then Wahoo, and sign in to your Wahoo account when prompted.

Connect Wahoo directly rather than relying on Apple Health. The direct connection is the one that carries power, heart rate and cadence, and it is also what lets us push a structured workout to your ELEMNT. Rides that reach us only through Apple Health arrive without the detail the coaching needs.

Open Settings using the gear icon at the top of the Home screen, choose Integrations, and check the status there. If a connection shows as disconnected, reconnect it. If the issue persists, email us at hello@velocoach-ai.com and tell us which integration and roughly when rides stopped arriving.

After each ride, VeloCoach AI analyses your effort data — power, heart rate, duration, and recent training load — and generates a personalised coaching note. This isn't a generic summary: it accounts for your individual history and how the session fits into your broader training picture.

Your plan is built from your ride history, current fitness level, and the goals you set in the app. VeloCoach AI adjusts week-to-week based on how you've actually been training, not just what was scheduled.

Yes. The simplest way is to tell your coach: open the Coach tab and say what you want changed, for example that you have less time this week or that the intensity is too high. Your plan is rebuilt around that. Your goals and target event, which drive the shape of the plan, are in Settings under the gear icon at the top of the Home screen.

VeloCoach AI monitors your training load using Fatigue and Fitness metrics, calculated from whichever sources you have connected (Garmin, Wahoo or Intervals.icu for rides, Apple Health for the rest), and automatically suggests reduced-load weeks when it detects accumulated fatigue. You'll see this reflected in your coaching notes and weekly summary.

First, check that VeloCoach AI has permission to read from Apple Health: go to iPhone Settings → Health → Data Access & Devices → VeloCoach AI and confirm all categories are enabled. If permissions look correct, close and reopen the app. New rides typically appear within a few minutes of completing a workout.

Check that notifications are enabled: iPhone Settings → Notifications → VeloCoach AI. Also make sure Focus or Do Not Disturb isn't silencing them at the times you'd expect to receive them. Coaching notifications are sent after each ride is processed, which usually takes 2–5 minutes.

Close the app fully (swipe up from the app switcher) and reopen it. If the crash happens consistently, try reinstalling — your data is stored in the cloud and will sync back automatically. If it continues, please email hello@velocoach-ai.com with a description of what you were doing when it crashed.

VeloCoach AI reads data exactly as it's stored in Apple Health. If values look off, check your Garmin, Wahoo, or sensor app to confirm the raw data is correct at source. Dropped power or HR readings during a ride are typically a device pairing issue rather than a VeloCoach issue.

Yes. VeloCoach AI offers a 7-day free trial on both the monthly and the annual plan. You are not charged until the trial ends, and you can cancel any time before then at no cost. Cancel in iOS Settings, tap your name, then Subscriptions.

£14.99 a month, or £144.99 a year in the UK, both after a 7-day free trial. The annual plan works out at about £12.08 a month. Prices in other countries are set by Apple's regional equivalents and are shown in the App Store before you buy, so what you see at checkout in your own currency is what you pay.

Subscriptions are managed through Apple. To cancel, go to iPhone Settings → [Your Name] → Subscriptions → VeloCoach AI, then tap Cancel Subscription. You'll retain access until the end of your current billing period.

Sign in with the same Apple ID you used when you originally subscribed, then open VeloCoach. When the subscription screen appears, tap Restore Purchases on that screen and your subscription is restored. If the app does not show you the subscription screen, it has already restored it.